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Job Details

Cafe Supervisor

Employement Type:

Full-time

Industry:

Hospitality

Location:

Richmond

Department/Village:

Richmond Village

Date Published:

12-Oct-2025

Expiry Date:

Job Reference Number:

REF1975K

Company Description:

You can help bring our villages to life!   

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

Job Description:

We believe that a great cup of coffee and a warm smile can brighten anyone’s day. We're more than just a café we’re a community hub, a space for connection, and a team that supports and looks out for each other. We’re now looking for a Café Supervisor for our Richmond Village  who shares our love for people, hospitality, and quality service. 

You’ll play a key role in delivering exceptional customer service and ensuring the smooth running of our café. From making great coffee to creating tasty cabinet food and light meals, you’ll help make our café a warm and welcoming place for residents, their families, and visitors. Your day-to-day responsibilities will include:

  • Leading the daily operations of the café and reconciling the daily takings
  • Training and mentoring a small team
  • Preparing, presenting, and serving food and drinks to a high standard
  • Providing outstanding barista services
  • Assisting with catering for village events and resident functions

You’ll work closely with the Chef Manager, and wider village team to deliver a café experience that’s welcoming, consistent, and genuinely enjoyable.

Your hours of work will be Monday - Friday, 7.30am-4pm

Qualifications:

You will bring a warm and positive approach to everything you do, along with:

  • Previous experience running daily operations in a café or hospitality business
  • Experience in Baking is essential for this role.
  • Experience leading a team is ideal
  • Superb barista skills
  • A warm, friendly personality with great customer service skills
  • Excellent communication and the ability to multitask

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life—including those with transferable skills from other industries. You may not tick all the requirements, and that’s okay; we value what you bring to the table and look at the whole individual. We’re committed to creating a workplace where everyone feels valued, respected, and supported to thrive.

Equal opportunity is at the heart of how we recruit, and we encourage you to bring your unique perspective and passion to our team.

Additional Information:

We are proud to show our appreciation for the passion and commitment our people show every day, by offering a selection of employee benefits:

Our benefits include:

  • Retail discounts and paid leave for your birthday
  • The ability to grow your career across a variety of roles in Summerset
  • Opportunities to gain recognised hospitality qualifications
  • Uniform provided

Next Steps: Applications for this role will close on  27th October. This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment! 

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