Company Description:
At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.
Job Description:
We are seeking a professional and organised Receptionist to join our team at our Hamilton village. As the first point of contact, you will play a crucial role in creating a warm, welcoming environment for our residents and visitors, while supporting our team with a variety of administrative tasks.
Key responsibilities include:
- Greet and direct visitors, ensuring a positive first impression of our organization
- Answer and manage incoming phone calls, emails, and other communications
- Schedule appointments and maintain an up-to-date calendar for the office
- Handle basic administrative tasks, including filing, data entry, and document preparation
- Manage incoming and outgoing mail and packages
- Maintain a clean and organized reception area
- Assist with various office tasks as needed, supporting the team's efficiency
- Ensure security protocols are followed, including visitor sign-in procedures
This is a permanent part-time role working a roster of: Monday 9.00am to 4.00pm, Tuesday 9.00am to 4.00pm, Saturday and Sunday 9.30am to 3.00pm.
Qualifications:
About You:
You possess strong verbal and written communication skills, complemented by a friendly and professional demeanor that reflects your excellent customer service skills. Preferably, you have previous experience in reception and customer service roles, along with the ability to multi‑task and prioritize effectively in fast‑paced environments. You have a keen eye for detail and are equally comfortable working independently or collaboratively as part of a team. In addition, you have intermediate computer skills using the MS Office suite and email management
At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life—including those with transferable skills from other industries. You may not tick all the requirements, and that’s okay; we value what you bring to the table and look at the whole individual. We’re committed to creating a workplace where everyone feels valued, respected, and supported to thrive.
Equal opportunity is at the heart of how we recruit, and we encourage you to bring your unique perspective and passion to our team.
Additional Information:
Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:
- Southern Cross Health Essentials Insurance
- Birthday leave
- Retail discounts
Next Steps: Applications for this role will close on  Monday 23rd March. This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment!